Please make sure all gates and fences are unlocked, as the technician may need access to both the inside and outside of your home.
Please secure all pets while our technician is at your location.
Verify with the technician where you want the Raouter to be installed before installation begins. Depending on the service, the technician may need to place the Router in another area for optimal results.
All existing cable outlets being used must be accessible.
There must be a cable and non-switched power outlet near each device (TV, phone, computer, etc.) you want connected (especially for internet).
Please be sure all personal property (TV, furniture, etc.) is set up and moved at least three feet away from the work area. To protect your property, we ask that you move your furniture/property prior to our visit.
All TVs and computers you want connected must be in your home at the time of the installation, as additional service visits may be subject to additional installation fees.
All equipment (wireless cards, modems, etc.) must be accessible.
Please point out any personal property the technician needs to be aware of to prevent unnecessary damage, including, but not limited to, underground obstructions, trees/landscaping, attic and/or crawl space hazardous conditions, etc.
The technician will verify that all services are working upon completion of the service visit.
Installation of Intewang services may require property modifications. If you're renting or leasing, confirm the Intewang services being installed with your property owner.
Customers living in an apartment or condo complex, we advise you to obtain permission to install the new Wireless Raouter. Please check with your management office prior to the installation date.
